SHOE SIZE & WIDTH GUIDE
European to Australian
39 7.5 - 8
40 8.5 - 9
41 9.5 - 10
42 10 - 10.5
43 10.5 - 11
Cushioned Inner Sole Sandals
VERY NARROW FOOT - Consider going down a size
NARROW FOOT - Your regular size
REGULAR FOOT - Your regular size
WIDE FOOT - Consider going up a size
VERY WIDE FOOT - Probably not suitable
EXCHANGE & RETURN POLICY
We will exchange, refund (or offer a credit note) within 21 days of purchase on the following conditions;
- All tags are still attached.
- The garment has not been worn or washed and is in excellent resalable condition.
- Bikini bottoms can not be returned or exchanged due to hygiene purposes.
Please note customers are responsible for the cost of return postage.
Once the item has been inspected and conditions met we will send your new selection at no charge.
We offer one no-charge exchange per invoice.
FREE SHIPPING on orders over $95
Australia - Flat Rate - $8.95. We use either Fastways Couriers or Standard Australia Post (our choice).
Your order will usually be dispatched within 2 working days. If the item you have ordered is temporarily out of stock so it may take a little longer. Please allow 2-6 working days for delivery to metropolitan areas, 4-10 working days for rural areas and a few extra days to Western Australia, Northern Territory and Tasmania.
We will email a tracking number so you can track your parcel.
Although all products are checked before dispatch sometimes it is necessary to return a product due to a manufacturers fault.
Customers have 30 days from the day the product was delivered to claim a manufacturing fault.
Please first contact us by email if you need to make a manufacturers fault claim.
Faulty items are to be returned to:
384 Shute Harbour Rd
Airlie Beach QLD 4802
Claims can’t be made for damaged caused by the customer, rough treatment, or incorrect storage.
Goods with diamantes, flowers and other decoration require extra care by the customer as they may
become dislodged if kicked or rubbed against another surface.
Please be aware size and fit can vary between styles.
We can't guarantee every style will fit every customer even if it is their usual size and brand.
Incorrect size/fit is not a manufactures fault.